Returns Policy

At AFLOWER SHOP, we treat every flower with the utmost care and attention, ensuring that each arrangement meets our high standards of quality. We value our customers and respect their rights, which is why we have established a clear returns policy.

Return Eligibility

Due to the perishable nature of our products, we only accept returns under specific circumstances. If you encounter any issues with your floral arrangement, please contact us within 1 day of receiving your bouquet. To initiate a return, you must call us at +1 (646) 591-8928 and provide photographic evidence of the problem.

Return Process

Once you’ve contacted us, we will guide you through the return process. Please bring the affected arrangement to our store located at: 3334 W Foster Ave, Chicago, Illinois, 60625

Our team will assess the situation and determine if a replacement or other resolution is appropriate. Thank you for choosing AFLOWER SHOP. We appreciate your understanding and support!